At SRL Ranbaxy we strive for ultimate customer satisfaction and customer loyalty. We believe in continous communication with customers, to understand & resolve their problems.
We understand that loyalty for life is an ambitious goal, but one that is achievable for organizations who believe in Customer retention.
Our vision is to provide customers with:
- The quality of the service
- The price of the service &
- The customer service to their satisfaction
Customer Care Officers can be approached for:
- Directory of service (test & test details available at SRL)
- Satellite laboratories locations all over India
- Details on Collection Centers all over India
- International Business
- Health check
Specimen
Packing & Safety Instructions
|
We appreciate your feedback (customercare.mumbai@srlranbaxy.co.in).
If we could be of any assistance, do not hesitate to contact.
Harsha S Sajnani
Manager - Customer Care
harsha.sajnani@srlranbaxy.co.in
You can reach our customer care at:
SRL Ranbaxy Clinical Reference Laboratories
| Mumbai:
113, Street 15, MIDC, Andheri (East), Mumbai - 400 093 (Maharashtra) Tel.: 022 - 2823 7333 / 3081 1111 - 99. Fax : 022 - 5692 2303 |
| Gurgaon:
GP-26, Maruti Industrial Estate, Udyog Vihar, Sector-18, Gurgaon-122015 India Tel.: 0124 - 4412 1212 & 0124 - 3940 1111. Fax: 0124 - 459 1001 |
SRL Ranbaxy Pathalogy Laboratories
| North Zone: |
| Amritsar:
S.C.O. 44, Nagpal Tower II, B-Block, Ranjit Avenue, Near M. K. Hotel, Amritsar - 143 001 (Punjab) Tel.: 0183 - 500 4221 / 4226 |
| Bhopal: First Floor, Janak Vihar Complex, 6 Malviya Nagar, Opp. Airtel Office, Bhopal - 462 003 (MP) Tel.: 0755 - 4412 1212, 44-2-TEST-4. Telefax: 0755 - 405733 |
| Faridabad:
Sunflag Hospital & Research Centre Sector - 16 A, Faridabad - 121 002 (Haryana) Tel.: 0129 - 400 7963, 403 7333. Fax: 0129 - 400 7964 |
| Gurgaon: 129, First Floor, DLF, Qutab Plaza, DLF City Phase - I Gurgaon - 122 022 (Haryana) Tel.: 0124 - 404 7733, 425 7733 |
Indore:
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Jaipur:
(B) Fortis
Escorts Hospital, Jawahar Lal Nehru Nagar, Jaipur -302017 (Rajasthan).
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| Jalandhar: Patel Hospital, Civil Lines, Jalandhar - 144 001 (Punjab) Tel: 0181 - 4412 1212, 44-2-TEST-4 (44-2-8378-4) |
| Jabalpur:
Hotel Rishi Regency Building, Ground Floor Near SBI Main Branch, Civil Lines, Jabalpur - 482 001(Madhya Pradesh) Tel.: 0761 - 44121212, 2624291, 4086841. Fax: 0761 - 2624291 |
| Lucknow:
B1/12, Vipul Khand, Gomtinagar - 226 010 (Lucknow) Tel.: 0522 - 44121212, 44-2-TEST-4 (44-2-8378-4). Fax : 0522 - 406 2980 |
| Mohali:
Fortis Heart Institute & Multispeciality Hospital Phase VIII, Sector 62, Mohali - 160 062 (Punjab) Tel.: 0172 - 509 7333, 509 6222. Fax : 0172 - 509 7333 |
New
Delhi: (B) Fortis
Flt. Lt. Rajandhall Hospital, Sec - B, Pocket - 1, (C) C-57, Ground
Floor, Preet Vihar, Delhi - 110 092, (D) Rotary
Hospital, 56-57, Tuglakabad Instututional Area, |
| Noida: Fortis Hospital, B - 22, Sector - 62, Noida, Dist. Ghaziabad - 201 301 (Uttar Pradesh) Tel.: 0120 - 240 3337, 240 3338. Fax: 0120 - 240 3222 |
| Raipur: Modern Medical Institute, Dhamtari Road, Lalpur, Raipur - 492 015 (Chhattisgarh) Tel.: 0771 - 241 9001 - 08, 329 7209 |
| South Zone: |
| Bengalooru: 47, Millers Road, Bangalooru - 560 052 (Karnataka) Tel.: 080 - 4412 1212, 44-2-TEST-4. Fax: 080 - 2228 3834 |
| Chennai: New No: 9, Old No.: 67, New Avadi Road, Kilpauk, Chennai - 600 010 (Tamilnadu) Tel.: 044- 44 12 1212, 44-2-TEST-4. Fax: 044 - 4216 9595 |
| Trichur: 11-476 (I), Veliyannur Road, Trichur - 680 021 (Kerala) Tel.: 0487 - 242 7601 -05 Tel.: 03842 - 22 0154 / 155 |
| West Zone: |
| Ahmedabad: 1st Floor, The Grand Mall, Opp. SBI Zonal Office, Ambawadi, Ahmedabad - 380015 (Gujrat) Tel.: 9727246364, 3940 1111 |
| Mumbai: Vashi Ground Floor Premises No. 26 to 28, 31 and 36, 1st Floor, 106 to 108, Raikar Bhawan, Sector 17 Vashi, Mumbai - 400 703 (Maharashtra) |
| Pune: 1258, Matruchhaya, IInd Floor, Deccan Gymkhana, J.M. Road, Pune - 411 004 (Maharashtra) Tel.: 020 - 3940 1111 |
| East Zone: |
| Guwahati: Near Satsangh Vihar, G. S. Road, Bhangagarh, Guwahati - 781 005 (Assam) Tel.: 0361 - 245 2717 / 2718. Fax: 0361 - 245 5988 |
Kolkata: (B) Midland
Park Bldg., A.N. Block, Sec.-5, Salt Lake bye pass road, |
| Patna: Capital Tower, B-Block, 1st Floor, Opp. Aakashwani Bhawan Circle, Fraser Road, Patna - 800 001 (Bihar) Tel.: 9931770713, 9931770714. Fax: 0612 - 252 4024 |
| Siliguri: Apollo Towers, 2nd Floor, Sevoke Road, Siliguri -734 401 (West Bengal) Tel.: 0353 - 253 9333 - 35. Fax : 0353 - 253 9335 |
| Silchar: Progressive Towers, N.S. Avenue, Silchar - 788 005 (Assam) |
Doctors & patients can reach us at our toll free number : 1800 222 333 ( accessible from MTNL & VSNL lines only)
Dedicated
Customer Care Representatives can be reached at the laboratory in Mumbai
on 022- 2823 7333 from 8:30am to 20:30pm, Monday to Saturday.
